GreatStaff Solutions
We are seeking an Installation Administrative Coordinator in Novi, MI.
Job Summary:
The Installation Administrative Coordinator is responsible for maintaining the day-to-day administrative functions for machine installations, following up with customers and internal teams, completing all documentation required, and assisting the installation team as needed by management.
This is an In-Office position!
Hours: Monday – Friday 8:00 am to 5:00 pm
Pay: $25.00 – $30.00/HR DOE
Position: Direct Hire, Full Time
Benefits:
- BCBS HRA PPO/H.S. A: Medical, Dental, and Vision
- Short-Term and Long-Term Disability, Life Insurance
- MetLife Legal Plan
- 401k
- 10 Paid Holidays, PTO, and 1 day off during the birthday month
- Tuition Reimbursement, Employee Referral Bonus Program, Employee Recognition Program, Newborn Baby/Family Program, Etc.
Duties and Responsibilities:
- Create and schedule follow-up meetings to discuss and wrap up any installations and ramp-ups with internal team and service team members as needed, as well as record meeting notes and/or reports
- Use existing templates to create purchase orders for external contractors and send them to accounting and/or purchasing teams
- Create and load quality reports into Microsoft TEAMS and follow up with field service technicians and any other field employees to complete as needed
- Work with internal teams as needed about expense reports, invoices, and any other accounting-related documents
- Ensure all external contractor travel arrangements are confirmed and follow up with management as needed
- Ensure all external contractor work visa and customs support documentation are required with Human Resources Manager and management and follow up as needed to ensure completion
- Create cost reports using existing templates for external contractors and internal teams as needed
- Maintain communication with external customers regarding technician arrivals
- Maintain and provide updates using Microsoft TEAMS regarding tracking information for all parts and shipments related to installation
- Update and maintain TEAMS channels/job numbers for installations as needed, while also ensuring all personnel required are added
Requirements and Qualifications:
- High School Diploma
- Associate degree in Administration, Business, or a related field preferred
- 2+ years of experience as an office coordinator or in an administrative capacity, preferably within a customer service or technical environment
- High proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, TEAMS)
- Experience with Microsoft Access preferred
- Highly organized; thorough and efficient; methodical and detailed worker
- Excellent time management skills
- Ability to meet deadlines and communicate deadlines with other team members