Raphael was employed at Panther for 6 years as a CNC Operator where he performed set-ups, change overs, and programmed Mazak machines, performed quality checks CMM, utilized measuring instruments, operated grinding equipment, and read blueprints. He is seeking a CNC position that will allow him to utilize his experience while gaining additional knowledge to benefit the company long term. He prides himself on his work ethic and CNC knowledge, and considers himself to be a team player and well organized.
Customer Service Representative
Michael has been employed at Qualfon for 2 ½ years as a Customer Service Representative where he works in a fast-paced call center assisting DTE customers with their accounts. Michael analyzes and assist customers with billing inquiries, deescalates irate customers calls, documents all communication, and provides customers with energy saving tips. Prior to Qualfon, Michael was employed at Appointment Keepers for 3 years as a Route Coordinator where he coordinated non-emergency transportation routes, handled both inbound and outbound calls, and notated weekly travel logs. He is currently seeking a new career move that will allow him to learn new technique and to grow within the company. Michael prides himself on his analytical skills and his ability to decelerate situations, and considers himself to be reliable and a team player
William has over 20 years of experience in Machine Tooling, Purchasing, Material Management, and Supply Chain. William has been employed at Tape Master Tool Company for 25 years as the Owner/Vice President. Over Williams employment at Tape Master, he has had multiple titles such as the Purchasing Manager, Production Manager and Supply Chain Manager. William performed all the purchasing responsibilities, approved all equipment orders, negotiated and analyzed quotes and terms with vendors, oversaw shipping and receiving and the inventory levels, and installed purchasing systems which improved supplier cost and tracked timely delivery of materials. William sold the company in 2018 and has been assisting the new owners since then. Now that the new owners are up and running with Tape Master Tool Company, William is seeking a new career move within the machine tool industry where he can achieve company goals, solve challenges and be a part of company growth. He prides himself on his teamwork and his customer service focus, and considers himself to be detail-oriented and determined.