Shatina was recently employed at Thomson Reuters as a Technical Support Representative where she assisted new and existing clients with software support and technical resolution via telephone, documented all communication thoroughly, and met performance objectives such as call quality and customer satisfaction. Prior to Thomson Reuters, Shantina was employed at CareTech Solutions as a Service Desk Analysts where she provided technical support to employees and patients at the John Hopkins Hospital, researched, resolved and responded to questions via telephone and email, and documented all communication. She is currently seeking a new opportunity that will allow her to learn new techniques. Shantina prides herself on her strong communication and considers herself to be professional and detail oriented.
Katrine has been employed with Constellium for the past 6 years as a Quality Technician where she is responsible for setting-up and operating a CNC Mill, performing first piece inspections for each machine using calipers, micrometers, and go and no-go gauges, operating a CMM Metrolog machine for testing, creating quality alert reports and preparing documents for conforming and non-conforming parts, and creating SR and RMA processes for non-confirming parts. Katrine is seeking a stable opportunity that offers growth due to low production and a decrease in hours at Constellium. Katrine prides herself on her strong work ethic and her precise attention to detail.
William has over 20 years of experience in Machine Tooling, Purchasing, Material Management, and Supply Chain. William has been employed at Tape Master Tool Company for 25 years as the Owner/Vice President. Over Williams employment at Tape Master, he has had multiple titles such as the Purchasing Manager, Production Manager and Supply Chain Manager. William performed all the purchasing responsibilities, approved all equipment orders, negotiated and analyzed quotes and terms with vendors, oversaw shipping and receiving and the inventory levels, and installed purchasing systems which improved supplier cost and tracked timely delivery of materials. William sold the company in 2018 and has been assisting the new owners since then. Now that the new owners are up and running with Tape Master Tool Company, William is seeking a new career move within the machine tool industry where he can achieve company goals, solve challenges and be a part of company growth. He prides himself on his teamwork and his customer service focus, and considers himself to be detail-oriented and determined.